Help Articles

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How to help documents

Computer Services Staff
files
Images: Store your help pages images in this directory
pdfs: pdf files with help information
2011 Campus Memo:Understanding Information Security at Carolina: Memo from Larry Conrad of ITS regarding policies enacted campus wide. Contains links to policy documents and additional information.
411 (White Pages): How to use the 411 program
Accessing Google mail via Thunderbird: How to access your CS department Google mail account with Thunderbird
Account addition and deletion policies: Policy detailing when to add and delete users in each of our account categories.
Account Use Policies: UNC Computer Science computer account use policies
AFS Aklog: AFS tokens and kerberos information
AFS Backups: How AFS backups work
AFS Course Disk Space: How to request and use AFS course disk space
AFS File Restoration: Restoring a deleted file in AFS space
AFS File Security: Information on AFS directory and file sercurity.
AFS for Macintosh OS X: How to setup AFS for OS X
AFS Home Directory Quotas: Quotas on AFS home directories by account category
AFS Information: Articles on using AFS in the Computer Science department
AFS Introduction: Introduction to the AFS file system in the Computer Science Department.
AFS Playpen Space: How to use and request AFS playpen space
AFS Tips: Various AFS tips
AFS Volumes: Information on AFS volumes and mount points
AFS Windows Client Configuration: Configuration information for AFS and KFW for Windows. Use this as a post-install configuration guide.
AFS Windows Client Installation: Instructions for installing the AFS client and KFW on Windows.
All Help Articles
Alumnus Accounts: Alumnus Computer Science account information
Analog Phones: Analog single-line (student) phone user guide
Anonymous FTP: Using anonymous ftp on department systems
Areas of Support: A list of what Computer Services supports
BASS Support: Support for the Biomedical Analysis and Simulation Supercomputer (BASS)
Building and General Facilities: Information related to the Brooks Building and Sitterson Hall, as well as information on general facilities issues, such as housekeeping and recycling.
Cable Television: Information on cable television in the department
Calendar Information: General information on the department's Google calendars.
Calendars: Links to information on Department calendars
Campus Printing and Copying: Information on University printing and copying facilities and printing off-campus
Campus Security Policy on Cloud Storage: A message from Stan Waddell, head of ITS Security, sent on October 27th, 2011 to the Security Liaisons regarding use of off campus storage of university data
CGI Program Information: Web server CGI information
ClamAV for OS X: ClamAV is a free anti-virus package for OS X. This page will get you started.
Clamav for Ubuntu: Clamav is a free cross platform anti-virus package.
Class Schedules: Schedules of current and future COMP courses
Computer Services Recharge Center (CSRC): Department policies on accounts and their costs
Configuring Department Google Mail in Thunderbird: How to configure Thunderbird to access your department Google mail account.
Configuring Outlook for asmtp.cs.unc.edu: Configuring Outlook to use SMTP via asmtp.cs.unc.edu (authenticated SMTP).
Connecting to the Wired Network: How to connect a personal computer or other device to the wired CS network.
Connecting to the Wireless Network: How to get connection over WIFi in Sitterson/Brooks
Contact Us: How to contact Computer Services
Copier locations: Where copiers are in the department
Countdown Timer: A javascript based countdown timer, use this if you want to have a time limited talk and need a warning system
CS Data Archive Service: Information on utilizing the CS Data Archive Service.
CVS Repositories: How to create and maintain repositories using the CVS version control system
Data Disaster Recovery: Information on the department's disaster recovery plan
Default Environment: Default environment on Linux systems
Digital Phones: Digital multi-line telephone user guide
Dialing Local and Long Distance Calls: Instructions for making local and long distance calls
Disk Space Fee: Information on purchasing disk space
Disk Usage: Monitoring and controlling UNIX disk space use
DNS Servers: DNS in the UNC Computer Science Department
Do I have sensitive data?: A checklist to help you determine if you have any sensitive data
Emacs: Information on using the Emacs text editor
Email Information: Help information regarding email
Email Saving: Saving IMAP email into local folders
Emergency and Evacuation Procedures: What to do in case of emergencies, and information on emergency contacts
Emergency Pager: Getting Computer Services support after normal working hours
Faculty and Graduate Student Software Load: List of software included on the faculty and graduate student Windows 7 software load.
Family Access Card: Department policy on building access cards for family members
Fax: How to use the department's fax machines
Fetch: Information on the Fetch ftp client for the Mac
Fowarding Email: How to forward your email
Front Desk: Services provided at the front desk
General Security Tips: General computer security recommendations, primarily for Linux
Google Calendar FAQ: Frequently asked questions regarding UNC Computer Science Department Google calendars
Google Groups: A description of how we use Google Groups in the department
Important Network Names and Numbers: A list of various important networking names and numbers.
Isis AFS Space: Using AFS space on the campus servers
ITS Sensitive Data Checklist: ITS Security uses this form to help people evaluate whether or not they work with sensitive data.
ITS Services: ITS Services
LDAP Setup: How to Set Up LDAP Access in Mozilla Thunderbird
Library: Accessing the UNC Libraries Online Catalog
Linux Backups and Restorations: Information on Linux file backups
Linux Java: Information on where java is installed on Linux machines
Linux Screen Dump: Using xwd to make screen dumps in Linux
Linux Servers: List and function of departments Linux servers.
Local accounts: Department policy on use of local accounts on department systems
Lost and Found: Where to turn in or find lost and found items
Mac Anti-Virus Software: Using Symantec Antivirus on your Mac
Mac Backups: An overview of the CS departmental Mac backup service
Mac File Sharing: Sharing files from one Macintosh computer to another
Mac Network Connections: How to connect a Macbook or Powerbook laptop to the department's networks
Mac Printing: How to print from Macs using the UNIX print server, Windows print server, or directly
Mail List Changes: Changes to Computer Science email lists
Mail Lists: Computer Science and campus email lists
Making Posters: Creating wall posters with the HP plotter
Mathematica: Information on Mathematica software
Matlab: Information on Matlab software
Microsoft Update for Windows XP: Instructions for manually updating Windows XP via the Windows Update service.
Migrating Mail Spool Files to Google: How to move old style spool files or mbox file to Gmail
MySQL Database: Obtaining a MySQL database and account
Network Firewalls: What firewalls are and how to use them effectively
Network Information: Computer Science network information
Network Status: How to check the status of the network, plus information on our network's topology
Password Security: General rules on passwords and do's and don'ts for choosing passwords

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