All Help Articles

Collection of all help articles.

411 (White Pages): How to use the 411 program
Accessing Google mail via Thunderbird: How to access your CS department Google mail account with Thunderbird
Account addition and deletion policies: Policy detailing when to add and delete users in each of our account categories.
Account Use Policies: UNC Computer Science computer account use policies
AFS Aklog: AFS tokens and kerberos information
AFS Backups: How AFS backups work
AFS Course Disk Space: How to request and use AFS course disk space
AFS File Restoration: Restoring a deleted file in AFS space
AFS File Security: Information on AFS directory and file sercurity.
AFS for Macintosh OS X: How to setup AFS for OS X
AFS Home Directory Quotas: Quotas on AFS home directories by account category
AFS Introduction: Introduction to the AFS file system in the Computer Science Department.
AFS Playpen Space: How to use and request AFS playpen space
AFS Tips: Various AFS tips
AFS Volumes: Information on AFS volumes and mount points
AFS Windows Client Configuration: Configuration information for AFS and KFW for Windows. Use this as a post-install configuration guide.
AFS Windows Client Installation: Instructions for installing the AFS client and KFW on Windows.
Alumnus Accounts: Alumnus Computer Science account information
Analog Phones: Analog single-line (student) phone user guide
Anonymous FTP: Using anonymous ftp on department systems
Areas of Support: A list of what Computer Services supports
BASS Support: Support for the Biomedical Analysis and Simulation Supercomputer (BASS)
Bicycle Storage Room Policy: Rules for use of the bike room
Cable Television: Information on cable television in the department
Calendar Information: General information on the department's Google calendars.
Campus Printing and Copying: Information on University printing and copying facilities and printing off-campus
CGI Program Information: Web server CGI information
ClamAV for OS X: ClamAV is a free anti-virus package for OS X. This page will get you started.
Class Schedules: Schedules of current and future COMP courses
Computer Science Department Calendars
Configuring Department Google Mail in Thunderbird: How to configure Thunderbird to access your department Google mail account.
Configuring Outlook for asmtp.cs.unc.edu: Configuring Outlook to use SMTP via asmtp.cs.unc.edu (authenticated SMTP).
Connecting to the Wired Network: How to connect a personal computer or other device to the wired CS network.
Connecting to the Wireless Network: How to get connection over WIFi in Sitterson/Brooks
Copier locations: Where copiers are in the department
CVS Repositories: How to create and maintain repositories using the CVS version control system
CS Data Archive Service: Information on utilizing the CS Data Archive Service.
Default Environment: Default environment on Linux systems
Dialing Local and Long Distance Calls: Instructions for making local and long distance calls
Digital Phones: Digital multi-line telephone user guide
Data Disaster Recovery: Information on the department's disaster recovery plan
Disk Space Fee: Information on purchasing disk space
Disk Usage: Monitoring and controlling UNIX disk space use
DNS Servers: DNS in the UNC Computer Science Department
Do I have sensitive data?: A checklist to help you determine if you have any sensitive data
Emacs: Information on using the Emacs text editor
Email Saving: Saving IMAP email into local folders
Emergency Pager: Getting Computer Services support after normal working hours
Faculty and Graduate Student Software Load: List of software included on the faculty and graduate student Windows 7 software load.
Family Access Card: Department policy on building access cards for family members
Fax: How to use the department's fax machines
Fetch: Information on the Fetch ftp client for the Mac
Fowarding Email: How to forward your email
Front Desk: Services provided at the front desk
General Security Tips: General computer security recommendations, primarily for Linux
Google Calendar FAQ: Frequently asked questions regarding UNC Computer Science Department Google calendars
Google Groups: A description of how we use Google Groups in the department
Help Articles: How to help documents
Important Network Names and Numbers: A list of various important networking names and numbers.
Isis AFS Space: Using AFS space on the campus servers
ITS Services: ITS Services
LDAP Setup: How to Set Up LDAP Access in Mozilla Thunderbird
Library: Accessing the UNC Libraries Online Catalog
Linux Backups and Restorations: Information on Linux file backups
Linux Java: Information on where java is installed on Linux machines
Linux Servers: List and function of departments Linux servers.
Linux Screen Dump: Using xwd to make screen dumps in Linux
Mac Network Connections: How to connect a Macbook or Powerbook laptop to the department's networks
Mail List Changes: Changes to Computer Science email lists
Mail Lists: Computer Science and campus email lists
Making Posters: Creating wall posters with the HP plotter
Mathematica: Information on Mathematica software
Matlab: Information on Matlab software
Microsoft Update for Windows XP: Instructions for manually updating Windows XP via the Windows Update service.
Migrating Mail Spool Files to Google: How to move old style spool files or mbox file to Gmail
Network Status: How to check the status of the network, plus information on our network's topology
Password Security: General rules on passwords and do's and don'ts for choosing passwords
Performance of Wireless Connections: Information on the reliability and performance of wireless connections
POSIX ACLs in Linux: An article on POSIX ACLs in Linux, useful for understanding file permissions in CVS
Printer Locations: Locations of public printers
Printing Tips: Printing tips and techniques
Public Labs: A list of special purpose and general lab spaces in Computer Science
Public Linux Machines: Public linux machines you can ssh log in to
Public Windows PCs: Public PCs in Sitterson and on campus
Purchasing Supplies and Equipment: How to make purchases for equipment and supplies with University funds
Computer Services Recharge Center (CSRC): Department policies on accounts and their costs
Recycling In Computer Science: What and where to recycle
Samba: Samba server information
Securing Sensitive Data: A guideline of some measures you can take to securely store and move data that is considered sensitive.
Securing Your Laptop or Workstation: Some general guidelines on how to reduce your exposure.
Security Related Documents: Documents relating to evaluating sensitive data and securing it.
Setting Up a Home Page: Creating a home page on www.cs.unc.edu
SFTP: Using sftp secure file transfer protocol
Sharing Mac Files with Windows Machines: How to share Mac files with Windows machines
Software Licenses: Information on Software Licenses
Sources of Help: A list of the various ways you can get help in the department
Spam Filters: Department SPAM Filters
SSH: ssh, the secure shell
SSH Keys: ssh with public/private key combinations
Staff Calendars: How to access Computer Science staff calendars
Staff Contact Information: Contact information for Computer Services staff
Staff Software Load: List of software included on the staff Windows 7 software load.
Subversion: Creation and maintenance of Subversion repositories
Sudo: Using the sudo command
Technical Reports: Information on department technical reports including how to access and add them
Temp and Playpen Directories: Information on /tmp, /usr/tmp, /var/tmp, and /playpen directories
Thermostat Locations: Locations of Sitterson thermostats
Unblocking an IP Address: How to a "Blocked" IP address from the Linux firewall
UNIX Calendar: Using the UNIX reminder service
UNIX Groups: Information on setting up UNIX groups
UNIX Printing: Printing from UNIX systems
Using Mailman Lists: How to administer your mailman mail list
Using Remedy: Information for student workers on using the campus Remedy software to track tickets
Using the Remedy System: How to submit and track work requests with the campus Remedy ticket tracking system
Vacation Mail: Using the vacation utility to leave mail notification while you are gone for a time
Video Library: Information on the department's video server and video tape library
Visitors' Schedules Calendar: Using the Colloquia and Visitors' Schedules calendars
Voice Mail: Basic instructions for the department's Meridian Mail voice mail
Web Reports and Statistics: Web server access reports
Web Server FAQ: Common web server questions
Webpass: Changing your Computer Science password
What is Sensitive Data?: Some information on how to determine if data you have control over is considered sensitive.
What to do about network problems: Information on how and where to assess and report network problems
Windows Antivirus: Information on available antivirus software for Windows machines
Windows Desktop Backups: Information on the departmental Windows desktop backup service
Windows Printing: How to print from Windows machines in the CS Department
Windows Screendump: Making Windows Screen Dumps
Windows Update for Windows 7: Updating Windows 7 manually via Microsoft Windows Update
Wired Network Connections in Offices and Labs: How to request a wired connection
X-Win32: How to use X-Win32
Xerox printer/copier/scanner/fax: Information on using the Xerox multifunction copier/printer/fax/scanner

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