Software Engineer and Support Engineer opportunities

Support Engineer

Are you a software engineer who enjoys interacting and supporting clients?

Bronto Software, a leader in the competitive world of online interactive marketing, is seeking a well-rounded Support Engineer to assist in the development of our web applications.

The Support Engineer plays a dual role at Bronto. Their primary responsibilities will be diagnosing, troubleshooting client issues, triaging issues from our client services team to the product development team, and supporting customer integrations. They will respond to escalated customer requests, perform root-cause analysis, manage customer expectations and maintain high customer satisfaction, develop and maintain subject matter expertise in Bronto API and product functionality, consult with customers on effective integrations of their own applications with Bronto API and define and describe technical best practices. When not servicing our customer needs, the Support Engineer will work with the Software Engineers to develop code appropriate for a high availability/reliability/scalability environment

Bronto is expanding our client list which includes; Trek Bikes, iFilm, Johnson & Johnson, Lending Tree and Morgan Chase and we are seeking to increase the functionality of our application as well. We take customer satisfaction and quality to the extreme and the Support Engineer will have a direct impact on the growth of Bronto in this area.

If you have the technical expertise, outgoing personality and the desire to gain invaluable experience at an exciting Software as a Solution organization, please apply online at http://bronto.com/company/careers/

Requirements include:

• BS degree in computer science
• Excellent communication, client service and teamwork skills
• 2 years of experience as a engineering escalation resources or software engineer
• Troubleshooting and problem solving skills
• Ability to diagnose complex issues
• Web application programming experience; Java or .NET aplus
• HTML, CSS experience a plus
• Experience developing in a Unix/Linux environment
• Experience with API coding, MySQL experience a plus
• Local candidates only, relocation is currently not available
• Eligibility to work in the US without sponsorship
• A sense of humor helps too!

Software Engineer

Are you a self-motivated software engineer who enjoys thinking on their feet and problem-solving in a fast-paced environment?

Bronto Software, a leader in the competitive world of online interactive marketing, is seeking a well-rounded Software Engineer to assist in the development of our web applications.

The Software Engineer must have experience in developing robust applications in a SAAS (Software as a Solution) model. You will be responsible for developing on a wide range of systems using a broad range of technologies, improving and extending existing code base, develop code appropriate for a high availability/reliability/scalability environment. The Software Engineer must also have a strong understanding of Bronto’s business, products and clients.

Bronto is expanding our client list which includes; Trek Bikes, iFilm, Johnson & Johnson, Lending Tree and Morgan Chase and we are seeking to increase the functionality of our application as well. The Software Engineer will have a direct impact on this growth.

If you have the technical expertise and the self-motivation required, please apply online at http://bronto.com/company/careers/

Requirements include:

• BS degree in computer science
• Experience with OOP and SQL (PHP, Ruby or Perl is a strong plus)
• Experience with MVC frameworks
• Experience developing in a Unix/Linux environment
• Ability to work well within a fast moving team environment
• Local candidates only, relocation is currently not available
• Eligibility to work in the US without sponsorship
• A sense of humor helps too!
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